No, we are not currently able to ship Covid-19 testing kits to PO Box addresses.Is Vault able to ship test kits to a PO Box Address?.Please refer to UPS_Days_of_Operation_Schedule-2022.pdf for UPS Holiday Shipping schedule.**WEEKEND SHIPPING NOTICE** All kits ordered from Friday at 3:00pm Eastern Standard Times through Sunday evening will ship on the following Monday.**.Test kits delivered with a Air Shipping option will typically be delivered within 1-2 days (excluding Sundays and holidays).Test kits delivered with a Ground Shipping option will typically be delivered within 2-5 days (excluding Sundays and holidays).There are 2 shipping options available to you, Ground Shipping or Air Shipping.If you believe Vault Medical Services has made an error with your COVID-19 test order, please contact us at and Logistics If Vault Medical Services determines, in its sole discretion, that an error has been made with respect to your COVID-19 test, Vault Medical Services reserves the right to correct the error and revise your order accordingly (which includes charging the correct price) or to cancel the order and refund any amount charged. Vault Medical Services reserves the right to remedy customer issues and concerns on a case by case basis based on the facts and circumstances of each customer. Accordingly, all sales of COVID-19 tests are final. (collectively referred to herein for purposes of this section as “Vault Medical Services”) are not able to accept returns of any COVID-19 tests for resale. Vault Medical Services, P.A., Vault Medical Services of California, P.C., and Vault Medical Services of New Jersey, P.C.It will be your insurance provider’s discretion to reimburse you for your purchase. We will provide you with a receipt for your purchase.Can I be reimbursed from my HSA/FSA for the purchase of this product?.Shipping costs are determined by the number of kits ordered:Ĭontact orders of more than 500, you may be contacted to discuss shipping and logistics options that best fit your needs.** We offer two options for shipping your Covid-19 test kits, UPS Ground and UPS Air.Why are there different prices for shipping?.and the lab fees at cost, and an administrative fee.** **Cost includes the cost of licensed provider services from Vault Medical Services, P.A., Union Square Physician Services, P.C., Vault Medical Services of New Jersey, P.C., and Vault Medical Services of California, P.C. Currently Vault offers a PCR, Acon, Lucira and Quidel Covid-19 tests. Prices vary based on the test purchased, click HERE to be directed back to the ordering page.You may create an account with Shopify or check out as a guest.Do I need an already active Shopify account to order?.The expiration for the purchased test is listed on the device or test packaging.The expiration date is listed on the product in the following format: YYYY/MM/DD.The other test types do not require Zoom supervision. The PCR test will require Zoom supervision.Do I have to take this test via a Zoom video?.Our kid-friendly test supervisors will talk your child through the testing process, and even provide helpful tips to produce more saliva. There is nasal swab involved, and spitting into the vial is easy for kids of all ages to do. And the fact that our PCR test is saliva-based makes it a loved option by families. Yes, children can take both the OTC and PCR tests offered by Vault.It meets the following criteria set by the CDC for at-home testing pre-travel. The Vault PCR test is accepted for international travel and domestic travel to Hawaii and Puerto Rico, where PCR tests are required.Digital results are generally available within 24-48 hours of when your sample scans into the lab. For PCR testing, after you complete the test, mail your sample back using the included overnight shipping label. Our OTC tests will provide you test results within a matter of minutes, in accordance with the manufacturer’s instructions.
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Please feel free to contact us at for any questions you may have. For OTC, non supervised testing, please follow the manufacturer instructions, included in the package.Our supervisor will guide you through the testing process. **Please note, you must register your test kit via, prior to testing.** For PCR testing, log into your Vault account and you will be connected to a Vault test supervisor via a Zoom video call. When you receive your test kit, follow the manufacturer’s instructions on the package.
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